Berry Pay (M) Sdn Bhd (1194682-A) (“Berry Pay”, “us”, “we”) values your trust in us and strives to maintain the security and confidentiality of information that you provide to us, whether or not you are an Berry Pay customer (“Customer”), a customer who has signed up to our services on our website or our application or a visitor onto website or our application (“Visitor”). Berry Pay is committed to protect every individual’s privacy.
This Privacy Notice outlines Berry Pay general practices relating to how we collect, use, disclose, maintain and protect of your personal data in pursuant to the requirements of the Personal Data Protection Act 2010 (“PDPA”).
Your privacy matters to us, so please read this PDPA Notice carefully as it is important and applicable to you when you use our website or application.
We value your business relationship with us and it is important for you to provide us with all the necessary information on our website and/or our application in connection with the provision of our products and services.
The information that we collect from you includes without limitation to:-
We may obtain information from yourself including third parties connected to you (e.g., online search tools, employers, referrals, etc), and other sources to which you have given your consent to disclose your personal information.
If you are a visitor to our website, you are not required to provide us with any information about you, unless you are making a general inquiry, providing feedback or requesting for an appointment with our business development in assisting you for our products or services.
Berry Pay uses and process your Personal Data relating to the Products and Services you have requested which shall include, without limitation:
It is obligatory to provide necessary company and personal information to enable us to process your application for our products and services. Should you decline to provide such mandatory information, we may not be able to process your application/request or provide you with our products and services.
It is also significant that the information which you provide us is accurate, complete, up-to-date and not misleading. Should you wish to access to your company or personal data, you may log in on our website and view your personal data at My Account section.
You are also given a choice to withdraw your consent for receiving marketing or promotional materials/communication. You can do that by uncheck or opt out your consent to receive marketing or promotional materials/communication. Please note that even if you uncheck or opt out from receiving marketing or promotional materials, Berry Pay may still contact you for other purposes in relation to the accounts or services that you signed up.
If you wish to update or correct your company or individual information held by us, you may make a request to us via our helpdesk email address at servicedesk@berrypay.com, if general inquiries to info@berrypay.com and we shall update your personal data or meet your requests in a reasonable manner. If the information provided to us is incomplete or unclear, we shall request for further information and supporting documents before proceed to update your personal data or meet your requests.
As part of providing, you with our products and services, we may be required to disclose information about you to Berry Pay employees and third parties such as:
Maintaining and securing personal data of our customer is our priority. Berry Pay takes all reasonable precautions to ensure your personal data is protected against unauthorized or accidental loss, misuse, modifications, disclosure or destruction.
All information you provide to us is stored in our secure servers. Any payment transactions will be securely encrypted. As Berry Pay customer, you will be given a password which enables you to access certain parts our website; you are responsible for keeping this password confidential. We advise that you do not share your email and password with anyone.
We will do our best to protect your personal data; we cannot guarantee the security of your data transmitted to our website via the internet is completely secure; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.
We restrict access of your personal information to those employees of Berry Pay who have a business reason of knowing such information. We educate and train our employees about the importance of confidentiality and privacy of customer information. We maintain physical, electronic and procedural safeguards that comply with PDPA or relevant laws and regulations to protect your personal information from any unauthorized access.
Pursuant to Money Services Business Act 2011 requirements, we must retain all information about your transactions with us, including personal data at least a minimum of seven (7) years or beyond the specified retention period for special cases such as pending legal proceedings or investigation which has yet to resolve.
We shall take all reasonable steps to ensure that your personal data is destructed and permanently deleted when no longer required for the purposes described in this Privacy Notice. We also do not offer any online facilities for you to delete your personal data held by us.
Please be informed that this Privacy Notice applied solely to our website and does not apply to third party websites (e.g. Facebook, Instagram, Twitter, etc.…). Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Berry Pay may amend this Privacy Notice from time to time. If there are material changes to this Privacy Notice, we will notify you by posting a notice of such changes on the website by sending you a notification directly. Please review this Privacy Notice periodically to stay informed on how we are protecting your information.
This Privacy Notice was last updated in April 2023.
The English version of this Privacy Notice is valid and binding. In case of any inconsistencies between other languages, the English version shall prevail.
The Privacy Notice is available at our website at https://berrypay.com/
If you have any queries, concerns or complaints on customer information or services in respect of your Personal Data, please contact our Compliance Officer via email or contact us at the following details:
Contact person: Compliance Officer Telephone number: +603 – 8685 5180 Email address: servicedesk@berrypay.com Mailing address: F-3-3 & F-3-3A, Centrus CBD Perdana, 3, Jln Perdana, Cyberjaya, 63000 Cyberjaya, Selangor