Frequently Asked Questions

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Got a question? We're here to answer! If you don't see your question here, drop us a line on our Service Desk

I am interested in your services and would like to integrate them with our system. 

Thank you for your interest. You can check our packages from BerryPay’s website. You may also contact us at: 

Email: servicedesk@berrypay.com 
Office Number: 03-8685 5180
Service Desk: +601114293611 
Address:  F-3-3 Centrus CDB Perdana, 3,
Jln Perdana, 63000 Cyberjaya, Selangor

Our representative will get back to you soonest possible.

Is this a payment gateway? Do you have the facility to collect payments visas and MasterCard?

Yes, this is a payment gateway. We have the facility of collection via Visa & Mastercard. You can check our packages from BerryPay’s website. Please contact us to get more details. 

Email: servicedesk@berrypay.com 
Office Number: 03-8685 5180
Service Desk: +601114293611 
Address: F-3-6 Centrus CDB Perdana, 3,
Jln Perdana, 63000 Cyberjaya, Selangor

Our representative will get back to you soonest possible. 

We are looking for a credit/debit cards provider in Malaysia. Please contact me for further discussion. 

You may contact us at: 

Email: servicedesk@berrypay.com 
Office Number: 03-8685 5180
Service Desk: +601114293611 
Address:  F-3-6 Centrus CDB Perdana, 3,
Jln Perdana, 63000 Cyberjaya, Selangor

Our representative will get back to you soonest possible.

I would like to know more about the pricing and API documentation. 

Thank you for reaching out to us. You may contact us at: 

Email: servicedesk@berrypay.com 
Office Number: 03-8685 5180
Service Desk: +601114293611 
Address:  F-3-3 Centrus CDB Perdana, 3,
Jln Perdana, 63000 Cyberjaya, Selangor

Our representative will get back to you soonest possible.

I’m not from Malaysia. Can I register payment gateway from my country

Currently, we are operated in Malaysia, Indonesia and Singapore.

Can we collect credit card payments from across the world customers through your platform? 

We currently provide services in Malaysia for the collection of credit card payments. 

What documents do you need for the registration? Is there any fee? How about the settlement time for a local credit card and foreign transaction? 

1. We do provide services for the local credit card, but we do not have foreign transactions yet for now. 
2. We do have a minimum registration fee. 
3. If you are interested in our services, we can have a virtual meeting to discuss the documents, settlement speed, and many more. 
If you have any further questions, feel free to contact us.

Email: servicedesk@berrypay.com 
Office Number: 03-8685 5180
Service Desk: +601114293611 
Address:  F-3-3 Centrus CDB Perdana, 3,
Jln Perdana, 63000 Cyberjaya, Selangor